The first overhead bin is often used for equipment storage. There is no floor storage during take-off and landing. If these things are not corrected I will not only NOT FLY in October with Southwest Airlines but will NEVER support or recommend this airline ever again.Seat 1 A is an Economy Class seat that has extra legroom however, unlike most bulkhead seats, does not have a tray table. This is about safety in the short-term and profit in the long-term. DO NOT ALLOW anti-science outbursts to push politics into your business dealings. Have assigned seating STAGGERED with at least 6-7 feet between EACH SEAT and DO NOT SERVE SNACKS on short flights less than 4 hours!! Please - use some common sense here. How many deaths have you factored into your current business model as acceptable in order to make a profit during this pandemic? I have to travel due to family-matters related to COVID-19 and this makes your lax handling of the situation all the more distressing and problematic.įix this, Southwest Airlines. I am deeply disappointed to see an article from CNN today stating that Southwest Airlines has reduced their cleaning in between flights to allow for faster turn-around times. I have another round-trip flight booked with Southwest for October but will cancel and fly with a different airline if this oversight has not been resolved. I was further dismayed that ANY food/beverages were served aboard such a short flight-! Water and pretzels? Are you kidding me? Most people's face-coverings were not adequate as it is, and then to serve snacks and water IN OPEN CUPS? I have never been more horrified during this pandemic than I was to be forced to sit one seat apart from people taking their masks off all at the same time for SNACKING! Absolutely absurd. One seat free in between each row is nowhere near enough space to ensure proper physical distancing during this pandemic. I flew from Sacramento to San Diego in early August 2020 and was shocked at how crowded the flight was! There were less than two feet between myself and the person beside me, the persons in front of me, and the persons behind. I do not want to take my health into my own hands like that again. We will not be flying SWA for business or leisure until COVID is over. Unleashed dogs were walking around and one even peed right on the floor in front of us. Seats were dirty and food droppings everywhere. I do not know if SWA is responsible for the state of their terminal Denver, but it didn't look like it had been cleaned in a few days. By the time I took this flight, I had already flown Alaska and United, both of which were good experiences, so I knew what to expect. Had she even looked at the state of the plane? She stated it was their last flight of the day, so perhaps they just gave up on the filth. No wipes were offered and the announcing attendant said a wipe down was unnecessary. The tray tables and window coverings were just as dirty. We wiped down our seats with our own wipes and the wipes were black by the time we were done. Per the pictures below, the plane was not even lightly cleaned.
Their protocol also states they will disembark in a distant manner. SWA promises to clean planes between flights and offer sanitizing wipes.
Southwest Airlines does not live up to their stated cleaning protocol. I guess the policy forbthis guy is if u want to flop in empty seat while waiting on toilet would be awesome.
Course tgat would mean delayed flight at the least.
He offered to get a manager involved or i could csll 1-800-complain. His gruff reply was it was only a second no big deal.no apology. I appriached him and said not happy he had sut in seat by me. lead attendant was aware of these folks and helping them move around. This is right after lead attendant finished the we care covid is our concern we have empty seats no alcohol we will call cops speel. She moved she was getting out of aisle so people could move - why wounldbt attendant have them back up the aisle and flop in seat by stranger? Proticol is empty seat. I made a little racket No no no we aint doing this. Gal flops her butt down rubs shoulder with mine and giggles. Wife and i together so her by window and i in middle seat. Plane nearly loaded when 2 passengers came from back looking for seats.